Shipping
All orders are shipped with care and attention to detail.
Canada: Flat $12 CAD, tracked. Free at $75+
United States: Flat $20 CAD, tracked. Free at $120+
International: Flat $30 CAD, untracked. Free at $175+
Local Pickup: Free in Midland, Ontario — choose “Pickup” at checkout
Processing time: 1–3 business days
Tracking numbers are emailed when available
International orders ship untracked to keep costs affordable. If you prefer a tracked option, contact us prior to checkout for a custom quote.
Returns & Exchanges
All items are handcrafted and inspected before shipment.
If your order arrives damaged or incorrect, please contact us within 48 hours with photos and your order number.
Due to the handmade nature of our products, we do not accept general returns or exchanges unless the item is defective.
Delivery Issues
Canada / USA (tracked): A carrier inquiry can be opened after 10 business days if a package appears delayed.
International (untracked): Delivery times vary by country, and live tracking is unavailable.